Useful Information

Cat accommodation facilities of the highest standard

Cats usually have a very acute sense of perception, and can sense if you're going away somewhere. Get in touch with Snugglepuss Cats Hotel if you're looking for a reputable cat hotel in Reighton. Our cattery is easily accessed from Filey, Scarborough and the surrounding areas.

Advice on bringing your cat in

To all our valued customers and furry clients.

First of all let me assure you that we are used to operating social distancing between our furry clients. This has worked well over the twenty years we have been open. We have had no incidence of any infectious disease in the cats hotel in all that time.

This is due to the rigorous cleaning and disinfection routine of chalets and all equipment, feeding dishes etc.

The award of the 5* welfare rating we achieved in 2019 stands testament to this. Now we find ourselves having to apply the same protocols to keep our human customers and of course our staff protected.

So here are our operating procedures to allow the business to trade within safety guidelines.

1. Please wear a mask if you are feeling unwell

2. Food- own food is acceptable.

3.Any medication must be

accompanied by written instructions, stating dosage, time to be given, method of administration.

4. You can bring own beds and toys

. When arriving to pick up your cat. If a member of staff does not appear within a couple of minutes, sound your horn, or call 07751506004 and wait for assistance.

Collections

1. Cats will be collected from the house.

2. Owners are responsible for getting their cats into the carrier.

3. Cats must not be left unattended outside the property at any time.

3. If you are suffering any Covid symptoms, we must be informed as cats may carry the virus on their fur, after being stroked by the owner. We do not disinfect your cat, it just means we have to be extra careful when putting them in the chalet and physical

contact with him or her.

Deliveries

1. If you require us to wear a mask when delivering, please say so when we arrive

Contact our team

A few dos and don'ts for you to follow

Do not let your cat see the holiday brochures
Do not let your cat see you packing
Do not talk on the phone about your holiday where the cat can hear you
Do not get the cat basket out the same day as you want him in it, or let your cat see it before you have caught him
Do not let your cat take phone calls in case it's the travel agent
Do not put the TV on Sky Travel, cats do watch TV
Do not buy sun tan cream from the local super market, wait until you get to your destination
Do not discuss any arrangements about your holiday
Do not test insect sprays. Cats will think it's flea treatment and run
And finally, only if your cat has been to Snugglepuss Cats Hotel before, should you let him/her know it's going to Snugglepuss again. It will then jump into its basket, happy in the knowledge that it is going on a safe and happy holiday

Our advice would be to not let your cat know you are going to be away. Two weeks before you are due to go, put the cat basket somewhere handy to get your cat used to its presence, without it having any obvious consequences. As is the nature of cats, he or she will convince themselves it has nothing to do with the basket and treat it with contempt. The unwary will even take to sleeping in it. A sneaky spray of catnip in the far end of the basket can sometimes entice puss to venture in of their own accord.

Start to give him a small extra feed at the time of day you will be putting him in the basket, also give him a stroke as he is eating this meal. Wait until the day you are due to bring your cat to us. Give your cat this extra feed at the normal time, and as you give him his normal stroke, pick him up and put him into the basket. Job done (isn't theory wonderful!). Most cats go into baskets better in reverse. This prevents the starfish tactics they employ to avoid capture.

Additional information

Only cats from the same household may share a chalet. If there is any danger of injury because of cats fighting, or one cat bullying the other, they may be separated at the cattery owners' discretion for their own safety. The balance for the extra chalet will be chargeable. If a cat is on a prescription diet or requires medication given in food, it will be necessary to book a separate chalet for the cat in question.

Based in Reighton, our cattery is easily accessible from Filey, Scarborough and Bridlington.

Have a look at some of our happy cats

Are you looking for cat accommodation you can rely on? Call Snugglepuss Cats Hotel in Reighton on

01723 892 332

Send us a message

07751 506 004 Email us

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